How Do I Set Staff Roles Without Chaos at the Front Desk?

Running a sports club is a team effort: walk-ins, the calendar, and payments all need people at the desk. Sharing one admin password with everyone is how accidents and security gaps start.

Smash helps club owners invite staff with their own logins and only the access their job needs, so the floor keeps moving without exposing bank or billing settings.

Why shared passwords fail

• Nobody can tell who changed or deleted a booking.
• Temporary staff may see payout or bank settings they should never touch.
• A former employee can stay in if the shared password is not rotated immediately.

Clear roles for owners and the floor

Keep billing and payouts with the owner or manager. Give coordinators calendar control, manual bookings, and check-in, without subscription or Stripe settings. Each person logs in with their own email so access ends when employment ends.

That split protects financial integrity while staff still run the day without waiting on the owner’s password.