Privacy Policy
Last updated: April 2025
Smash ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains what information we collect through our website and app, how we use it, and your rights.
Data We Collect
We collect information you provide when creating an account (name, email address) and information generated by your use of the service: court bookings, sport preferences, location (when you grant permission), push notification tokens, and messages you send via our contact form.
How We Use Your Data
We use your data to operate the booking service, send booking confirmations and reminders, improve the website and app experience, respond to support requests, and — where you have opted in — send push notifications about relevant sessions and events.
Sharing Your Data
We share your name and contact information with the club you book at, to the extent necessary to manage your reservation. We do not sell your personal data to third parties.
Data Retention
We retain your account data for as long as your account is active. You can delete your account at any time in the app (Profile → Settings → Account) or contact support.
Your Rights
Under applicable data protection law (including GDPR) you have the right to access, correct, or delete your personal data, to restrict or object to processing, and to data portability. To exercise these rights, contact us at the address below.
Request Data Deletion
You can delete your account and associated personal data at any time in the app (Profile → Settings → Account). If you cannot access the app, contact support. Account deletion is processed immediately, except where we must retain certain information to comply with legal or accounting obligations.
Security
We use industry-standard measures to protect your data, including encrypted connections (TLS) and access controls. No system is completely secure; if you suspect a breach, contact us immediately.
Contact
If you have questions or requests regarding this policy, contact support.